Nottingham Building Society enhances customer service

by Richard Kilner

Story link: Nottingham Building Society enhances customer service

Nottingham Building Society has announced that it is enhancing its customer service provision by utilising a high-speed network from Virgin Media Business.

The building society chose an Internet Protocol Virtual Private Network (IPVPN) which allows for rapid and safe information exchange across branch and office locations in Nottinghamshire, Derbyshire, Lincolnshire and South Yorkshire.

The agreement will expand company growth and provide the building society with new customer service tools.

Staff will be able to take advantage of up to 100Mbps speed to swiftly handle customer information and engage in greater collaboration through IP telephony.

Head of IT at Nottingham Building Society Jack Cutts explained that the firm has been built on good customer service, and that it had opted for the network as it would allow the firm to combine growth whilst retaining its commitment to high quality customer service.